We’ve put together this section to help answer some of the questions you may have. Feel free to contact us if any of your queries are answered below or if need further assistance.
Booking a Transfer Request
The amount of luggage you can carry depends on the number of person travelling and the type of transfer you’ve selected. On our booking page, you’ll get a count of the total luggage allowed. As a thumb rule, we allow one large suitcase and one handbag per person.
We however understand that you might have excess luggage – in that case, please contact us before making a reservation.
On your arrival
In the event that you are unable to arrange for cash payment on your arrival, please contact us and we’ll figure out a workaround.
As for cancelation, contact us and we’ll issue you a 100% refund if you cancel 48 hours before your pick up date and time.